The second-hand marketplace Members Express Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices following member complaints.
